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Designing user-centred services for private and public sectors
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The objectives of this webinar are:
- to improve the quality of services provided by DIHs while ensuring the match between real requirements from potential beneficiaries and DIHs’ strategy and deployment;
- to inspire participants by showcasing successful innovative experiments implemented under DIH-World.
The target audiences for this event are:
- Digital Innovation Hubs interested in making real progress in satisfying the local ecosystem.
| 11:00 – 11:05 | Welcome and presentation of the objectives of the webinar | Naia Muruaga, CARSA |
| 11:05 – 11:35 | Designing user-centred services for private and public sectors | Antonio Collado, Senior Consultant, CARSA |
| 11:35 – 11:45 | Inspiring use case from a DIH | |
| 11:45 – 11:55 | Questions and answers | Moderator: Naia Muruaga, CARSA |
| 11:55 – 12:00 | Wrap-up and next steps | Naia Muruaga, CARSA |
| 12:00 | End of the meeting |
Antonio Collado
Antonio Collado is a senior innovation consultant at CARSA and he holds an Industrial Engineering Degree, as well as a Degree in Management of Technology. He has more than 20 years of experience in consultancy and project management, carrying out services and research projects for the private and the public sector at local, regional and European level in different fields, including industrial transformation, research and innovation, smart cities and new / advanced technologies. Among recent projects, he has worked closely with DIHs notably within DIH-World, DIHELP and AI DIH network projects.