Registrations have closed.
Designing user-centred services for private and public sectors

Designing user-centred services for private and public sectors

631 631 people viewed this event.

The objectives of this webinar are:

  • to improve the quality of services provided by DIHs while ensuring the match between real requirements from potential beneficiaries and DIHs’ strategy and deployment;
  • to inspire participants by showcasing successful innovative experiments implemented under DIH-World.


The target audiences for this event are:

  • Digital Innovation Hubs interested in making real progress in satisfying the local ecosystem.
11:00 – 11:05 Welcome and presentation of the objectives of the webinar Naia Muruaga, CARSA
11:05 – 11:35 Designing user-centred services for private and public sectors Antonio Collado, Senior Consultant, CARSA
11:35 – 11:45 Inspiring use case from a DIH
11:45 – 11:55 Questions and answers Moderator: Naia Muruaga, CARSA
11:55 – 12:00 Wrap-up and next steps Naia Muruaga, CARSA
12:00 End of the meeting


Antonio Collado

Antonio Collado is a senior innovation consultant at CARSA and he holds an Industrial Engineering Degree, as well as a Degree in Management of Technology. He has more than 20 years of experience in consultancy and project management, carrying out services and research projects for the private and the public sector at local, regional and European level in different fields, including industrial transformation, research and innovation, smart cities and new / advanced technologies. Among recent projects, he has worked closely with DIHs notably within DIH-World, DIHELP and AI DIH network projects.




Date And Time

2022-10-20 @ 11:00 to
2022-10-20 @ 12:00


Online event

Event Types


Event Category

Share With Friends