Digital Seminar for Service Production organised by DIH-World

A digital seminar was organised under the framework of DIH-World project, on 2^nd of October 2020. This seminar was focused on service production, which is becoming more and more digital and intelligent, and customers have increasingly high expectations of service providers. The Digitization to Service Production seminar highlighted companies’ good experiences in implementing digitalization, as well as tools, methods and good practices for producing and offering services to customers in a cost-effective but modern “twist”.

Event organizers:

• Digital and Intelligent Service Production Management (DAIM) project (ESF, Southern Savonia Ely)
• DigiCenter North Savo Digital Innovation Hub (ERDF, Northern Savonia Association)
• DIH-World (Co-funded by Horizon 2020 Framework Program of the European Union Under Grant Agreement No 952176)

Schedule:

09.00 – 09.10

“Opening words – Towards a digital and smart Northern Savonia”, Marko Jäntti, Research Manager, University of Eastern Finland

09.10 – 09.40

“The importance of increasing the digital skills of the management of SMEs and organizations”, Tuukka Miettinen, Development Manager, Tahto Group

09.40 – 10.10

“Digitalisation and responsibility for forest machine equipment orders with the NILA service”, Mikael Korkman, CEO Fomatec Oy & Markus Aho, CEO, Funlus Oy

10.10 – 10.20

Seminar break

10.20 – 10.40

“Data processing plant – smart city platform to Kuopio”, Martti Vanala, project manager, City of Kuopio

10.40 – 11.10

“Discussing artificial intelligence power in business processes”, Markku Saarikoski, Senior Sales Innovator, Ainia Innovations Oy

11.10 – 11.30

“Intelligent connections in the energy system – Case Voimatel”, Harri Smolander, Business Development Manager, Voimatel Oy

11.30

Closing of the seminar